SalesforceVoice: What the Emerging Billion Social Media-First Consumers Mean for Business

http://socialnetworkingnews.org/salesforcevoice-what-the-emerging-billion-social-media-first-consumers-mean-for-business/

Although social media statistics are staggering—almost 2 billion people use it, and that number is still growing at double-digit rates—the real story is simple: the billion consumers about to enter the market have never lived in a world without it.

They are a social-first generation and will expect to find, connect, and communicate with you through social media as a default.

Source: www.forbes.com

See on Scoop.it – social networking

http://socialnetworkingnews.org/wp-content/uploads/2014/09/0a29f285-5bd6-4b28-b5db-4c12ffc4b285.jpg