http://socialnetworkingnews.org/social-media-and-the-law-advice-for-businesses-live-qa/
Social media allows businesses to directly shape their brand identity, open a two-way relationship with customers and offer the not to be undervalued opportunity to directly mock their competitors in public, but it can also be a legal minefield.
Twenty years ago and a company’s publishing strategy would have been carefully crafted by a PR team conscious of the potential legal implications of their content. Today, a brand built up over decades could be shattered in seconds by a single libellous tweet. But avoiding disaster needn’t be difficult
Source: www.theguardian.com
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