The Customer Is Always Engaged: 4 Steps to Social Media

http://socialnetworkingnews.org/the-customer-is-always-engaged-4-steps-to-social-media/

There’s an old saying in business, “The customer is always right.” We all know that isn’t necessarily true all the time, but one thing is: The customer may not always be right, but they are always engaged.

Source: blogs.salesforce.com

See on Scoop.it – social networking

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